FAQs
Q: What areas do you cover?

Nationwide UK.

Q: Are your prices per car or per person?

Per car.

Q: How much luggage can I take?

That depends on the number of passengers. Please ask when booking.

Q: How do I know my booking has been accepted?

You will receive a confirmation email.

Q: What if I cannot locate my driver?

There will be a contact number if you cannot find the meeting point agreed on booking.

Q: What if I wish to cancel and want a refund?

Refunds depend on when your booking is cancelled. Please look at terms and conditions.

Q: Will I be charged extra if my flight is delayed?

There will be no charge as your flight will be monitored to check arrival time.

Q: What if I miss my flight?

If you miss your flight you will need to let Hail Me 24/7 know as soon as possible. Please see terms and conditions.

Q: What does the price include?

The price includes a professional ,reliable service to reach your destination in the comfort of our black cabs.

Q: How early do I need to book?

You can book as soon as you know you will need our service. Late bookings- we will always have a team of people ready to be of service 99 percent of the time.